GOVERNMENT & PUBLIC FACILITIES
OPEN TO THE PUBLIC — AND SAFE FOR THE PEOPLE INSIDE.
Government buildings have to stay open and accessible — which is exactly what makes protecting the people in them hard. Share911 (US) and Share999 (UK) give staff a silent way to call for help, and put the whole building and the responders on one shared picture in seconds.
THE COUNTER IS THE FRONT LINE.
Benefits and licensing counters, courts, council chambers, inspection offices — public-facing government staff meet people on their worst day, and confrontation is a routine hazard, not a rare one.
When something escalates, a staff member often can’t pick up a phone or step away. And a building that has to welcome the public can’t simply lock its doors to stay safe.
HOW IT WORKS
SILENT HELP AT THE COUNTER. THE WHOLE BUILDING IN THE LOOP.
Silent duress from any desk or counter — no phone call, no leaving the window.Reaches the right people — security, colleagues nearby, and police or 999 — with the location.Building-wide when it matters — lock down, evacuate, or shelter, communicated to everyone at once.Two-way with responders — they arrive with a live picture instead of a guess.Across every facility — one system spanning a campus or a whole portfolio of sites.Everyday incidents too — the medical events, disruptive visitors, and disputes staff handle far more often than the worst day.
MEDICAL EMERGENCIES
MOST OF THE TIME, IT’S A MEDICAL EMERGENCY.
Day to day, the most common emergency here isn’t an attack — it’s a member of the public collapsing at the counter, a cardiac event in a courtroom, a fall in the lobby. One report puts the exact spot in front of everyone nearby and public safety at once, so the closest help, and the nearest AED, arrive in seconds — not minutes.
GUESTS & TEMPORARY VISITORS
EVEN THE PEOPLE WHO JUST ARRIVED.
Your system knows the people who work there. But on any given day there are others on site who aren’t in it — a contractor, a member of the public with an appointment, an inspector, a delivery driver. If something happens, they’re inside too. We close that gap in the simplest way possible.
Scan at check-in
When a visitor arrives at your point of entry, they scan a QR code with their own phone — nothing to download.
Name and number
They enter just their name and mobile number. That’s the entire sign-up.
Covered for the day
From that moment they receive your drill and emergency alerts by text — exactly like everyone else.
Off the list by midnight
At 11:59 PM local time they’re removed automatically. No cleanup, and no one left on the list who shouldn’t be.
No app, no account, no data left behind — just the right people reachable for exactly as long as they’re with you.
ALREADY USE A VISITOR MANAGEMENT SYSTEM?
We integrate with Safe Visitor Solutions, a robust visitor management platform. Where a site runs it, visitors are onboarded automatically at check-in — no QR code needed — and removed when they check out, or at midnight. Their details flow straight into the platform, so they receive alerts and are accounted for, just like everyone else.
ACROSS EVERY BUILDING
EVERY BUILDING, ON THE SAME PAGE.
Courts, council and agency offices, service centers — we connect every building you run by its physical address, so an incident at one location is never isolated from the rest.
One building is hit — the others know
When an emergency starts at one location, key personnel at every other building are alerted at the same moment — not everyone, just the people who need to act.
Reach one building, several, or all
It works both directions. Leadership can communicate with a single building, a group of them, or every location at once — electronically, instantly, regardless of distance.
THE DUTY TO PROTECT
A DUTY TO THE PUBLIC — AND TO YOUR STAFF.
In the United States, public agencies carry a duty to protect their staff from workplace violence; federal facilities are guided by Interagency Security Committee (ISC) standards; and silent duress and panic capability is fast becoming standard practice in courts and public-facing agencies. Share911 provides the piece those obligations turn on — an instant, silent call for help, and a timestamped record of what happened and when.
In the United Kingdom, government and council premises that are open to the public and meet the size threshold fall under Martyn’s Law — with public protection procedures to evacuate, move people to safety, lock down and communicate. Share999 is the communication layer that makes those procedures work in real time.
COMMON QUESTIONS
What is a duress alarm?
A discreet way for a staff member to silently call for help from exactly where they are — a desk, a counter, a courtroom — without dialing a phone or signaling the person in front of them. Share911 and Share999 send that alert, with location, to security, nearby colleagues, and the responders at once.
How do local responders get notified?
At a minimum, every emergency triggers a live operator phone call to public safety — a real person on the line, not just an automated message. Where it’s supported, we also notify individual responders electronically: they don’t just learn that an emergency is happening, they get the location, navigation, and wayfinding to move straight to it inside the building.
Does it work across multiple buildings or a whole agency?
Yes. One system can span a single office or a portfolio of facilities, with alerts scaled to who’s nearby — so the right people in the right building respond, and leadership keeps a picture across all of them.
Is it only for active threats?
No. The same platform handles the everyday — medical events, distressed or disruptive visitors, disputes — which is what public-facing staff encounter far more often than a worst-case event.
How does it help with our duty to protect staff?
It gives staff an instant, silent way to summon help and creates a timestamped record of every alert and response — the evidence behind a workplace-violence program (US) or Martyn’s Law procedures (UK). It supports your obligations; it doesn’t replace them.
Do we need to buy or install any hardware?
No. It runs on the phones, tablets, and computers you already have — nothing to buy, install, or wire, and no new connectivity to set up. If you already own panic buttons or other security hardware, it integrates with that too.
PROTECT THE PEOPLE WHO KEEP PUBLIC SERVICES RUNNING.
Share911 and Share999 support your emergency response. They do not replace it. In an emergency, always call your local emergency number.