GOVERNMENT & PUBLIC FACILITIES
OPEN TO THE PUBLIC — AND SAFE FOR THE PEOPLE INSIDE.
Government buildings have to stay open and accessible — which is exactly what makes protecting the people in them hard. Share911 (US) and Share999 (UK) give staff a silent way to call for help, and put the whole building and the responders on one shared picture in seconds.
THE COUNTER IS THE FRONT LINE.
Benefits and licensing counters, courts, council chambers, inspection offices — public-facing government staff meet people on their worst day, and confrontation is a routine hazard, not a rare one.
When something escalates, a staff member often can’t pick up a phone or step away. And a building that has to welcome the public can’t simply lock its doors to stay safe.
HOW IT WORKS
SILENT HELP AT THE COUNTER. THE WHOLE BUILDING IN THE LOOP.
Silent duress from any desk or counter — no phone call, no leaving the window.
Reaches the right people — security, colleagues nearby, and police or 999 — with the location.
Building-wide when it matters — lock down, evacuate or shelter, communicated to everyone at once.
Two-way with responders — they arrive with a live picture instead of a guess.
Across every facility — one system spanning a campus or a whole portfolio of sites.
Everyday incidents too — the medical events, disruptive visitors and disputes staff handle far more often than the worst day.
THE DUTY TO PROTECT
A DUTY TO THE PUBLIC — AND TO YOUR STAFF.
In the United States, public agencies carry a duty to protect their staff from workplace violence; federal facilities are guided by Interagency Security Committee (ISC) standards; and silent duress and panic capability is fast becoming standard practice in courts and public-facing agencies. Share911 provides the piece those obligations turn on — an instant, silent call for help, and a timestamped record of what happened and when.
In the United Kingdom, government and council premises that are open to the public and meet the size threshold fall under Martyn’s Law — with public protection procedures to evacuate, move people to safety, lock down and communicate. Share999 is the communication layer that makes those procedures work in real time.
COMMON QUESTIONS
What is a duress alarm?
A discreet way for a staff member to silently call for help from exactly where they are — a desk, a counter, a courtroom — without dialing a phone or signalling the person in front of them. Share911 and Share999 send that alert, with location, to security, nearby colleagues and the responders at once.
Does it work across multiple buildings or a whole agency?
Yes. One system can span a single office or a portfolio of facilities, with alerts scaled to who’s nearby — so the right people in the right building respond, and leadership keeps a picture across all of them.
Is it only for active threats?
No. The same platform handles the everyday — medical events, distressed or disruptive visitors, disputes — which is what public-facing staff encounter far more often than a worst-case event.
How does it help with our duty to protect staff?
It gives staff an instant, silent way to summon help and creates a timestamped record of every alert and response — the evidence behind a workplace-violence program (US) or Martyn’s Law procedures (UK). It supports your obligations; it doesn’t replace them.
PROTECT THE PEOPLE WHO KEEP PUBLIC SERVICES RUNNING.
Share911 and Share999 support your emergency response. They do not replace it. In an emergency, always call your local emergency number.